Shipping policy
Thank you for shopping at Novel Hollow Bookshop! We're committed to getting your books to you as quickly as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates We currently ship within the United States. The following rates apply at checkout:
- Standard Shipping — $8.00 (estimated 5–10 business days)
- Express Shipping — $15.00 (estimated 2–5 business days)
- Free Standard Shipping — on all orders $70.00 and over
Please note: Delivery timeframes are estimates and are not guaranteed. Delays may occasionally occur due to carrier volume, weather, or other circumstances outside our control.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at Novelhollowbookshop@outlook.com and we'll make it right.
Questions? Reach out to us at Novelhollowbookshop@outlook.com — we're happy to help!